![]() I called the office Wednesday during their business hours and no one answered the phone. There was no way to cancel my reservation online so my only option was to call to cancel. I had to cancel my trip to Deep Creek due to a family emergency and I was checking in on Saturday. Avoid at all costs!!…Ībsolutely garbage operation and they ripped me off by refusing to honor my cancellation. Honestly, I have traveled many places and I have never seen anything this bad in my 53 years on this planet. I wouldn’t know because I immediately got a refund and I would strongly discourage people from ever booking with this hotel. ![]() We didn’t even make it that far due to the fact that they were buckets on the floor the elevator was broken there’s a space heater randomly heating a very cold lobby with no staff From what other people report, the rooms aren’t much better. You have to call an outside number and get a code for a lock box to take it to your room. There’s actually nobody to even talk to in this hotel and staff isn’t there past 230 daily. In the hotel lobby there is severe water damage, mildew and multiple buckets on the floor to deal with flooding from what I can only imagine. This was absolutely the worst hotel I have ever seen and I have to imagine it will be closed down by the health department very soon. I am only wri writing this as a public service announcement. Hotels near Deep Creek Marina and Boat Rentals.Hotels near Deep Creek Lake Boat Rentals.Hotels near Massage at the Lake Day Spa.Hotels near Deep Creek Ski and Snowboard Rentals.
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